Frequently Asked Questions About Ghost Themes | Aspire Themes
If you’re exploring designs, browse our Ghost themes. Or get them all in the Themes Bundle.
What browsers do your Ghost themes support?
All Ghost themes work in the latest stable releases of major browsers, including Firefox, Safari, Opera, Chrome, and Edge.
What is the scope of your support?
My theme support service covers general questions about theme functionality and helps with feature configuration and removing bugs or issues.
What is not included in your support?
My theme support service does not cover theme customizations or assistance with Ghost setup or server configuration.
How fast do you respond to support inquiries?
I usually reply within one business day (Mon–Fri).
What if I need help with a Ghost issue?
Ghost issues and questions are best addressed by contacting Ghost Support ↗ directly or using the Ghost Forum.
What is the period of your support?
All Ghost themes come with six months of support included with the theme price. You can extend it to 12 months for an extra fee at checkout.
What happens after the support period ends? Will I still be able to use the theme?
Yes. And you will always receive theme updates. But to get the included benefits of theme support, you need to renew and extend your license.
How can I renew my support?
You can renew your support for six months ($29) or twelve months ($49).
Can I try a theme before I purchase it?
No. However, you can purchase a theme and have a 30-Day Money Back Guarantee if it doesn't work out for you.
What is your refund policy?
Happy customers are my priority. All themes have a 30-Day Money Back Guarantee, No Questions Asked. Enjoy the peace of mind knowing that you won’t be out of pocket if the product doesn’t meet your expectations.
Can I use a single theme license on more than one website?
No. You need to purchase a separate theme license for each new website. Read more about the license. Instead, you can purchase the Themes Bundle license.
How can I reach you?
You can reach out to me by filling out the form on the contact page.
What does ‘free updates’ mean?
You will receive free updates for any theme issue fixes, improvements, new features, and compatibility upgrades for the Ghost CMS.
How often do you update your Ghost themes?
Update frequency depends on the theme. I always ensure all themes are compatible with the latest version of Ghost.
How do I know when a new update is available?
You will promptly receive an email when an update goes live. The email contains a download link to the latest version.
I lost the theme download link. How can I find it?
If you purchased from Gumroad, you can access your purchases via the library page (if you created an account). Alternatively, the download link is in your purchase receipt email and the update email. If that’s missing, please send me the email address used to purchase the theme and I will resend it. If you bought the theme from ThemeForest, you can download it from your account’s Downloads page.
How do I apply the new theme update to my current theme?
You'll get a list of the new, modified, or deleted files to update your current theme — view Changelogs.
Can I modify and customize the themes?
Yes, you are free to customize any theme as much as you like.
Do I need to know how to code to use your theme?
No coding is required to install the theme. Coding is only needed if you want to customize or extend the theme beyond the current features. Some features require configuration, and everything is explained in the online documentation. Also, there is a video with tips and recommended tools for editing theme files.
Are you available for theme customizations?
I'm not available for paid custom work or theme customizations.
Do the Ghost themes come with the raw HTML files?
No. The themes use Handlebars as the default Ghost template language.
Which Ghost Pro plan will I need to support your themes?
If you use Ghost Pro, you must be on the PUBLISHER plan. The Starter plan will not allow you to use custom or premium themes.
Our Starter plan comes with a built-in default theme with plenty of layout and color settings. On higher plans, you can install and configure any custom theme you prefer from the Ghost Marketplace, or create your own from scratch! Ghost Pro Pricing
Have any questions? Contact Ahmad