Frequently Asked Questions
What browsers do your Ghost themes support?
All Ghost themes work in the latest stable releases of major browsers, including Firefox, Safari, Opera, Chrome, and Edge.
What is the scope of your support?
Support covers questions about theme functionality, feature configuration, and bugs or issues in the original theme.
What is not included in your support?
My theme support service does not cover theme customizations or assistance with Ghost setup or server configuration.
How fast do you respond to support inquiries?
I usually reply within one business day (Mon–Fri).
What if I need help with a Ghost issue?
Ghost issues and questions are best addressed by contacting Ghost Support ↗ directly or using the Ghost Forum.
How long does theme support last?
Each purchase includes six months of support. You can extend this to 12 months for an additional fee at checkout.
What happens after the support period ends? Will I still be able to use the theme?
Yes. You can continue using the theme and receiving available updates after support expires. Renew your support if you need help with theme functionality, configuration, or bugs.
How can I renew my support?
You can renew your support for six months ($29) or twelve months ($49).
Can I try a theme before I purchase it?
You cannot download a theme before purchasing it, but you can explore its live demo. Purchases are covered by a 30-day money-back guarantee.
What is your refund policy?
You may request a full refund within 30 days of purchase. Before the refund is issued, you must uninstall the theme and stop using it. Read the Terms for the complete refund conditions.
Can I use a single theme license on more than one website?
No. A single-theme license covers one Ghost website. Choose the Themes Bundle if you need to use Aspire Themes on multiple websites.
How can I reach you?
Send me a message through the contact page.
What does ‘free updates’ mean?
You will receive free updates for any theme issue fixes, improvements, new features, and compatibility upgrades for the Ghost CMS.
How often do you update your Ghost themes?
Update schedules vary by theme. I release updates for compatibility, fixes, and improvements as needed.
How do I know when a new update is available?
When an update is released, I send an email with a link to download the new version.
I lost the theme download link. How can I find it?
The download link is in your purchase receipt email and the update email. If that’s missing, please send me the email address used to purchase the theme and I will resend it. If you bought the theme from ThemeForest, you can download it from your account’s Downloads page.
How do I apply the new theme update to my current theme?
The theme’s changelog lists the files added, changed, or removed in each release.
Can I modify and customize the themes?
Yes, you are free to customize any theme as much as you like.
Do I need to know how to code to use your theme?
No coding is required to install the theme. Coding is only needed if you want to customize or extend the theme beyond the current features. Some features require configuration, and everything is explained in the online documentation. Also, there is a video with tips and recommended tools for editing theme files.
Are you available for theme customizations?
I'm not available for paid custom work or theme customizations.
Do the Ghost themes come with the raw HTML files?
No. The themes use Handlebars as the default Ghost template language.
Which Ghost Pro plan will I need to support your themes?
Ghost(Pro)’s Starter plan does not support custom theme installation. Choose a plan that includes custom themes and confirm the current options on Ghost’s pricing page.
Have any questions? Contact Ahmad