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FAQ

What browsers do your themes support?

All themes work in the latest stable releases of major browsers, including Firefox, Safari, Opera, Chrome, and Edge.

What is the scope of your support?

Your theme support service covers general questions about theme functionality and helps with feature configuration and removal of bugs or issues.

What is not included in the support?

Your theme support service does not cover theme customizations or help to fix Ghost setup issues.

How fast do you respond to support inquiries?

I will get back to you at the earliest opportunity within one business day. My working times, Monday to Friday from 9:00 AM to 5:00 PM (GMT+02).

What if I need help with a Ghost issue?

Ghost issues and questions can be best addressed by contacting Ghost Support ↗ directly or using the Ghost Forum ↗.

What is the time period of your support?

All themes come with six months of support included with the theme price. You can extend to 12 months with an extra fee while purchasing.

What happens after the support period ends? Will I still be able to use the theme?

Yes. And you will always receive theme updates.

What is your refund policy?

Happy customers are my priority. All themes have a 14-Day Money-Back Guarantee, No Questions Asked. Enjoy the peace of mind knowing that you won't be out of pocket if the product doesn't meet your expectations.

Can I get a discount?

Unfortunately, I do not offer discounts. I believe that my themes offer more value for your money, and it will be unfair to my other customers if I make an exception.

Can I use a single theme license on more than one website?

No. You need to purchase a separate theme license for each new website. Read more about the license.

Instead, you can purchase the Themes Bundle license.

How can I reach you?

You can reach out to me by filling out the form on the contact ↗ page.

What does 'free updates' mean?

You will receive free updates for any theme issue fixes, improvements, new features, and compatibility upgrades for the Ghost CMS.

How often do you update your themes?

Updates frequency depends on a particular theme. I always make sure that all these themes are compatible with the latest version of the Ghost CMS.

How do I know when a new update is available?

You will promptly receive an email when an update goes live. The email contains a download link to the latest version.

I lost the theme download link. How can I find it?

If you purchased the theme from Gumroad, Gumroad has a library page ↗ in case you have created an account with them. Instead, a link to the download file will be in the receipt email or the theme's latest update email. If that does not exist, please send me the email address used to purchase the theme, and I will resend it.

If you purchased the theme from ThemeForest, you could download it from your account Downloads page.

How do I apply the new theme update to my current theme?

You'll get a list of the new, modified, or deleted files to update your current theme — view Changelogs.

How customizable are the themes?

Every theme has documentation ↗ for everything you need for a successful setup. You can also find some customization examples. Anything beyond that, you need to edit the theme.

Can I modify and customize the themes?

Yes, you are free to customize any theme as much as you like.

Do I need to know how to code to use your theme?

No coding required to install the theme. Coding is only needed if you want to customize/extend the theme beyond the current features.

Some features need some configurations, and everything is explained in the online documentation. Also, there a video about editing the theme files with some tips and the tools to use.

Are you available for theme customizations?

I'm not available for paid custom work or paid theme customizations.

Can I change the fonts?

Yes, you can change the theme fonts. If you are using Google Fonts, I have a blog post about it.

Are SCSS files included for theme modifications?

Yes, the theme includes the full SCSS files, as well as the gulpfile.js file. You will have the complete files ready for development.

Do the themes come with the raw HTML files?

No. The themes use Handlebars as the default Ghost template language. Separate and raw HTML files not included.

Which Ghost Pro plan will I need to support your aspire themes?

You need the Basic Ghost Pro plan to use/upload custom themes.

Have any questions? I'm here to help 😊

Contact Ahmad
Ahmad Ajmi Photo